Small Steps. Big Impact.

Your company’s journey to the cloud can happen overnight – but our approach is longer term.
We offer a gradual transition – one that involves responding to immediate challenges and setting up
a solid foundation for future scalability: one step at a time.

What we offer

Our Services

If our solutions (below) are the technologies we use, then our services are how we present them to our customers.

Collaborative Consultancy

We share our expertise, provide the insights, and deploy the services needed – but we do it in close partnership with you. It’s a true partnership based on long term collaboration.

Risk Management

We find the most poignant pain points or risks and migrate these services to a managed and monitored cloud environment.

Managed Services

Think of Universal as an extension of your IT department. While we have the right skills in-house, customer service is just as important. And yes, our developers are available to help!

On-Demand Support

When we start a project no-one’s clocking up the hours simply to tick a box and get paid. We earn our customers’ trust by giving them the services they need, when they need it.

What we offer

Our Solutions

Underpinning our services are three core tech solutions, which can be broadly categorised as:

Cloud Solutions

From Microsoft Azure to our own privately-hosted cloud environment – or even a hybrid of the two – we can get your business users all set up for remote access.

Cloud Solutions

As a Tier 1 Cloud Solution Provider (CSP) we make sure our customer get the full benefit of our extensive in-house knowledge and receive bespoke support for microsoft 365 and Azure public cloud service.
Looking to replicate your on-premises data centre in a private cloud environment? We have our own dedicated solution. Secure yet accessible, it’s suitable for businesses with temporary cloud needs.
By combining public cloud services like Azure and Microsoft 365 with Universal’s private cloud, we can offer customers a seamless, flexible, and integrated hybrid solution, where they can use a single identity to access all of their cloud services.

Cloud Security

Whether you’re looking for secure modern workplace services – like Windows Virtual Desktop – or Enterprise-grade security for your business, we can support your efforts.

Cloud Security

At Universal, we safeguard your cloud resources by controlling, monitoring and improving your security. We offer a range of solutions that can be tailored according to your business needs.

Modern workplace tools empower employees to work from anywhere on any device – creating seamless communication and collaboration. We help organisations do so securely: in a way that works for them.

Intelligent Communications

Think of Universal as an extension of your IT department. While we have the right skills in-house, customer service is just as important. And yes, our developers are available to help!

Intelligent Communications

Connect your on-premises telephony network to Teams and enjoy complete flexibility and a broad range of options. You don’t even have to port your telephone number!

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uWebChat is a communications tool that integrates with your company’s website – allowing your customer service or sales team to interact with site visitors via live web chat.

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UCallManager adds contact centre functionality to Microsoft Teams. Service level dashboard and easy business app integration makes Teams calling an even richer experience.

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Make data really work for your organisation, enhance productivity, and creat Power Apps to streamline and automate tasks. Just a small ‘touch of power’ can yield some huge results – through simple, yet effective implementation.

Looking to replace your systems because current IT is hindering your organizational growth? Are you worried about security and the risk of important information being leaked? Or do you want to ensure that colleagues can collaborate optimally – in a secure manner, also with external parties? At Universal, we understand that the needs of your business are constantly changing; especially now that everyone wants to work anywhere, any place, anytime.

Many entrepreneurs, CIOs, and IT managers strive for the same thing when it comes to office automation: a scalable ICT infrastructure that can move flexibly with trends and developments, that is secure, and complies with applicable laws and regulations. But above all, where you as a company can be proud of because you go along with the latest developments, it seamlessly connects to your needs and thus allows you to engage in the real core business of your organization.


The Microsoft Cloud is like a playground, tools and services seem unlimited and are instant available. To pick the right tools and licenses is crucial, you want the services that suits your organization best, and a seamless integration with your current systems in the Cloud, hybrid or on-premises. You want to keep costs manageable, be able to allocate them to different departments, and – very important these days – be able to adapt to changing circumstances inside or outside your company. And a no-brainer; services must be secure.

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Microsoft Dynamics 365 is all about connections, connect your data, processes, team and customers to drive success. Microsoft 365 brings intelligent business applications for sales, marketing, service, finance, field service and commerce.

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With Universal Asset Management, the goal is to streamline these often time-consuming processes, optimize support and use Universal expertise to make the best choices for the ideal workspace.

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Where does your organization stand when it comes to security? IT departments do everything they can to achieve the right level, but too often they overlook the weakest link: the user. Do you have enough insight into all possible “shadow IT” – and users who consciously or unconsciously install all kinds of ‘handy’ tools to make their lives at work easier? What about the use of “illegal” software in your organization? Who is using it and why?

As a company, you want to ensure that the security of your systems and data is in order. Ideally, you want to make sure that you, as an organization, have control over your systems and services. Nobody wants to be surprised when it comes to ICT.  In addition, you want to meet the standards that are important to your organization so that you are and remain compliant and that risks can be properly identified and the necessary measures can be taken to avoid these risks as much as possible. And of course, you want to make sure you have well-tested backup procedures and perhaps even a disaster recovery facility.

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What happens when colleagues accidently delete files? Are there accurate backups in place of all systems and data? Is the Cloud provider responsible for the backup procedures on your data? These are questions that you would prefer to have answered now and not only when you need to rely on a backup in case of an incident. In a situation where you work with Cloud systems, locally managed servers or using a hybrid solution, deploying Cloud backup technology is a wise decision.

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Knowing that your organization is optimally protected against malware and ransomware is a comforting thought. Systems are up-to-date and threats under control. To achieve this, continuous monitoring and proactive and immediate response to (potential) incidents are required. In a time when devices are connected to the internet 24 hours a day, this is quite a challenge. The speed at which malicious software can spread requires an intelligent system. The standard anti-virus scanner is no longer sufficient.

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It’s a scenario you’d rather not dwell on: your most important IT systems are down. What is the impact on the organization? How do you get systems up and running again quickly? Are the backups up to date? Questions that could keep you awake at night as an IT manager. After all, an interruption in systems often leads to stagnation in business operations, resulting in high costs, the inability to meet service levels, and perhaps also damage to your image.

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With our services, you’ll be up and running with a new hybrid or full cloud environment in next to no time at all! Using our unique approach, we set up your preferred public or private cloud environment; deploying proven technology to create the specific setup your business needs.

Azure enables you to connect your infrastructure securely to the public Azure Cloud. Groups and users are defined in only 1 single location and constantly kept up to date. With secure communication and predictable costs.

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uWebChat is the intelligent chat bot that brings all the answers. It helps your customer service or sales team to interact with your customers and prospects, in an efficient and effective way.

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We believe communication is more than a telephony system, it is the integrated way of communication in an efficient, service oriented way.

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Microsoft Teams has gradually become indispensable in many organizations. The home office situation has led to significant growth in the number of organizations using Teams for meetings and communicating with each other. Microsoft Teams is therefore already functioning as a business-critical application in many organizations because it is increasingly taking up the central position for communication, collaboration, intranet, and meetings.

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Our Sectors

Serving Our Solutions

What businesses in different sectors can expect from our suite of cloud solutions.

Financial Services

Security & safety. Structure and accessibility. Insights and more. Finance is changing rapidly. Only the cloud can keep pace.

IT Consultancies

Innovation, scalability, secure servers, and software solutions. We can help Managed Service Providers with all of this and more via our private and public clouds.

Manufacturing & Logistics

Data plays a big role in manufacturing and logistics. We help companies get more from theirs – enabling them to use it to best effect.

Professional Services

The need for more flexible, remote working requires a new set of scalable tools and technologies.

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