Aug 28, 2026
AI agents in production: why authorization alone isn't enough
We let AI agents work against real, business-critical systems. The question I always get: how do you dare? This is my answer, and it isn't about permissions.
Secure, AI-powered
Managed Cloud Solutions
tailored for your organization
Universal Cloud provides Microsoft 365 Managed Security, AI-Intelligent Unified Communications and Compliant IaaS/PaaS, enabling your team to do what it does best.
Cybersecurity Act in force in NL from 15 August 2026
See the bundleSecurity and proof in one bundle
Combine Security as a Service (with uDefend) and uComply: protected, compliant and provable — from a single partner, at a bundle discount.
OUR PHILOSOPHY
Work productively and communicate smartly
with AI and security at the core
Your organization wants two things: to work productively and communicate effectively. But in a world where cyber threats are increasing and AI is transforming the way we work, security and artificial intelligence are not separate solutions — they're woven into everything we do. The real power of Universal lies in the synergy: four pillars that achieve more together than apart.
THE CORE
Work and communication
Work Cloud and Connect Cloud ensure your team can work productively and communicate smartly — with the right tools, on any device, from any location.
Work Cloud
Connect CloudTHE COMMON THREAD
AI and security
AI Cloud and Secure Cloud aren't standalone pillars but run through everything: from intelligent automation to end-to-end protection of all your work processes and communication.
AI Cloud
Secure CloudWHAT WE DO BEST
Four cloud pillars, one Universal approach
At Universal.cloud, we empower organizations through expert advising, self-service tools, and true partnership with your IT and business teams. Our mission is to give you the knowledge, capabilities, and support to succeed in the cloud—on your terms.
AI Cloud
Build your AI future.
Custom AI solutions, adoption sessions, and DevOps infrastructure to enable AI capabilities.
Explore AI CloudSecure Cloud
Protect your business.
Comprehensive security solutions with Security as a Service and compliance management.
Explore Secure CloudWork Cloud
Empower your workforce.
Microsoft 365, Copilot, and collaboration tools for modern workplaces.
Asset alert: laptop prices rising, lead times increasingExplore Work CloudConnect Cloud
Connect everything.
Unified communications with uWebChat, Teams Phone, and mobile & network connectivity.
Explore Connect CloudFEATURED SOLUTION
Microsoft Copilot for your organization
Let AI do the heavy lifting in Word, Excel, PowerPoint, Teams and Outlook. Compare Copilot Business vs Enterprise, see bundle pricing, and discover how to deploy Copilot across your organization.
THE UNIVERSAL APPROACH
How we work with you
STEP 1
Discovery & Strategy
We start with discovery sessions to understand your goals and identify high-impact opportunities.
STEP 2
Design & Development
Our team builds custom solutions tailored to your specific business needs and processes.
STEP 3
Deploy & Scale
Using our managed infrastructure, we deploy solutions quickly and scale as you grow.
STEP 4
Optimize & Support
Continuous monitoring, optimization, and support to ensure your solutions deliver maximum value.
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Latest News & insights
Aug 26, 2026
Azure OpenAI Assistants API is retiring: your virtual assistant moves to uAnswer
Microsoft is retiring the Azure OpenAI Assistants API. We are moving every uWebChat virtual assistant to uAnswer, with no downtime and with management that now lives in the uWebChat portal.
Jul 17, 2026
Meet uAnswer: your phone, answered by AI
uAnswer answers your incoming phone calls with natural speech — it knows your organisation, connects to your systems and emails a summary after every call. Available to customers from 1 September 2026.
Jul 9, 2026
Copilot Cowork: an extra colleague, not an extra cost
Copilot Cowork bills per use via Copilot Credits — so the question isn't whether you use it, but whether it adds value instead of just cost.
Jul 7, 2026
Your own AI app, our security, expertise & monitoring
With AI you now build the apps that fit your own processes. But they still need a safe place to land — with the security, continuity and monitoring Universal delivers.
Jul 4, 2026
Microsoft Teams as your phone system: can Teams replace your PBX?
Can Microsoft Teams replace your phone system? See which PBX features Teams offers, how it compares to a traditional PBX and what it costs.
OUR COMMITMENT
A Touch of Power
Our aim is to give companies complete flexibility and control over their systems and software. We help them migrate to the cloud in the most efficient, cost-effective, and simplest way possible.
Instead of a one-time 'big bang' migration, we help clients move incrementally – bit by bit – working closely with them every step of the way.
Flexibility
Adaptable solutions that grow with your business
Control
Full visibility and management of your cloud environment
Service
Dedicated support and partnership approach
Innovation
Cutting-edge technology and forward-thinking solutions
Ready to futureproof your business?
Let's discuss how Universal.cloud can help transform your cloud infrastructure and communication systems.
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