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Activate Teams users for Direct Routing
KBA-01606-j6S5 Summary This article provides the technical instruction on how to activate users for MS Teams calling using Direct Routing provided by Universal IT. License
No login option in CRM 2013 for Outlook plugin
KBA-01272-P3F9 Problem There is a problem with CRM if a policy forces a user to change passwords every XX days or when you change your
Invalid or corrupt entry in Outlook’s autocomplete list
KBA-01277-V1S8 Problem On occassion an invalid entry may get into Outlook’s automcomplete list (suggestion drop down list in the “To” bar of a new message). When
How to export Mail on MAC Yosemite for importing on Exchange
KBA-01317-R1R8 Summary 1. Export mailboxes to create a copy of your mailbox Select one or more mailboxes, then choose Mailbox > Export Mailbox. Choose a folder or
DNS MX records – Spam filtering Universal Hosted Exchange
KBA-01331-S9T4 Summary If your domain is not hosted by Universal IT the following DNS-zoe records are required. Note: only change the records of the type
Set up Universal Hosted Exchange ActiveSync on your iPhone, iPad, or iPod touch
KBA-01436-F6M3 Summary When you add your Hosted Exchange ActiveSync account, you can sync your Mail, Contacts, Calendars, Reminders, and Notes wirelessly with your iOS device. 1.
How can I order a uWebChat license key?
KBA-01507-Y8W3 Question After downloading a free version from AppSource, how can I order a license key? Answer Your can order a license key for any
uWebChat user manual
KBA-01508-R8J6 Summary uWebChat-user-manual-EN uWebChat-User-Manual-NL
Port out number fee
KBA-01458-R2H9 Summary An administrative fee is charged per number ported out from the Universal services for the following countries: Belgium Cyprus France Germany Japan Spain
Germany Phone numbers end user requirement changes
KBA-01594-Q5B5 Summary Due to a change in German laws and regulations additional requirements apply to German phonenumbers. As from December 2 2020, all German Geographical
Headsets for Teams / uCallManager / Skype for Business – the Universal Recommended Selection
KBA-01515-W7N3 Summary Universal IT partners with Microsoft and Poly (formerly Plantronics) for Microsoft compatible/optimized headsets. Please find the Universal Recommended Selection in the link below. Universal
Teams Direct Routing
KBA-01514-B2G0 Summary The Universal uCallManager services include direct routing services for Office 365 Phone System for Teams. Direct Routing enables you to use your own
