The Sectors We Serve

 Although many different kinds of companies are taking a closer look at the cloud, at Universal our expertise encompasses several key areas of commerce: financial services, IT consultancies, manufacturing & logistics, and professional services.

Segments

In a sector where security is of paramount importance, having the right safeguards in place to protect company data is non-negotiable.

Security and compliance are front of mind for all financial services businesses. We provide compliance overview dashboards as well as security-as-a-service.

In addition to monitoring risks and intrusion attempts – and providing on-demand support – we can also help companies define their security policies, provide awareness sessions for employees, and even detect triggers.

For our insurance clients, we also provide customer portals – giving their customers access to their personal details and policy documents in a single secure environment.

What we have done for Financial Services

Customer Case

EFK Belastingadviseurs

The infrastructure Universal delivered proved to be scalable and secure, which were two important requirements. We are all extremely pleased with our new Fiscal Management System – a unique proposition for government organizations.

Customer Case

Charco & Dique

As our company grew, so did our needs for good ICT facilities. We wanted to automate our services, create a Modern Workplace. We needed an environment where we could store our documents and work together; Universal helped us implement a Microsoft Office 365 Enterprise environment.

Segments

Managed services providers (MSPs) looking for innovative, scalable, and secure server and software solutions can benefit from our private and public cloud access.

From encryption software to authentication; big data services to customer portals: we specialise in helping MSPs migrate and connect systems.

We also offer a range of apps and services – such as Azure-based services – which allow software engineers to maintain development environments.

We develop database, devops, and software asset management. We can even purchase software, manage updates, and both renew and support contracts.

What we have done for IT Consultancies

Customer Case

Nippur

Nippur has a client-first mentality and prides itself on giving honest advice and sharing knowledge and experience. We’ve only ever had a good experience working with Universal – they provide support for Microsoft 365 and Microsoft Azure.

Customer Case

KBSapp

Our biggest challenge is that a lot of what our customers are asking for isn’t yet available! We are pushing the limits of what is technologically possible and this makes us extra innovative with Microsoft technology. We decided to work with Universal on this.

Segments

Manufacturing 4.0. Internet of Things. Connected devices. Data plays a big role in manufacturing. But for it to be effective, it needs to be in the cloud.

A lot of data flows through modern manufacturing facilities and logistics companies. But being able to harness, improve, and use it to boost productivity is another matter.

Real-time insights can optimise workflows and drive efficiencies. That’s why Microsoft’s Power BI platform can come in handy – allowing users to get quick access to apps and platforms, see all of their data in one dashboard, and make the right process decisions.

What we have done for Manufacturing & Logistics

Customer Case

Royal Lemkes

We work closely with our partners from start to finish, but when it became clear that two of our clients needed to work closely together and exchange information, we began looking for an IT provider that could build a bespoke platform. And that provider was Universal.

Customer Case

Giesbers

A few years ago we used Windows Explorer. However, sharing information with external parties was very difficult – which is why we used another software package for that. All of the admin was adding up. This had to change!

Customer Case

INDI

Universal came into the picture in 2016. They offered us a solid cloud service. Universal guided us through the transition and helped us get used to the new system. There was next to no downtime – teething problems were resolved quickly.

Segments

The best modern workplace solutions for remote, mobile, and office-based professionals: on-demand when they need secure access to everything – from anywhere.

We’ve all had to become a lot more flexible in how we work since the pandemic. For those working in professional services – lawyers, accountants, consultants, project managers, and many others – it’s become clear that a solid modern workplace cloud set up is essential to their ongoing success.

At Universal, we specialise in providing the modern workplace and intelligent communications services professionals need to communicate and collaborate with their colleagues and customers in any environment.

What we have done for Professional Services

Customer Case

DiVetro

DiVetro is an ICT consultancy, knowledge organization and service provider, active in industries that are highly information-driven or want to start doing so, such as government, education, healthcare, logistics and business service providers.

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