Once in a while, something comes along that should be seen as a breakthrough. In IT, this was the launch of the first affordable PC, worldwide Internet and Cloud technology. Now we can definitely add Artificial Intelligence.
Do More with Less is the new Microsoft campaign, and we could not agree more. Do more with less by using intelligent Cloud Services, Power Automate and Artificial Intelligence.
Managing servicelevels and making sure your "team on duty" can be reached in an efficient way can be a hassle. Integrated systems for scheduling and telephony can solve your problem. Here's how!
Most of the time however, the response is completely different. In panic, the support desk is contacted and the question is, what should I do? What you would actually prefer is that the virus is immediately rendered and the specific file is placed into quarantine.
When considering security for your ICT infrastructure, it can be hard to know where to start. There is certainly no “one size fits all” solution. The process of implementing several solutions at once impedes user friendliness and ease of management.