Latest news, insights, and expert perspectives on cloud technology and digital transformation.
Showing 62 articles
Alex van der Stam shares his personal experiences with AI-driven software development in a series of LinkedIn articles.
Microsoft is retiring the Azure OpenAI Assistants API. We are moving every uWebChat virtual assistant to uAnswer, with no downtime and with management that now lives in the uWebChat portal.
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uAnswer answers your incoming phone calls with natural speech — it knows your organisation, connects to your systems and emails a summary after every call. Available to customers from 1 September 2026.
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Copilot Cowork bills per use via Copilot Credits — so the question isn't whether you use it, but whether it adds value instead of just cost.
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With AI you now build the apps that fit your own processes. But they still need a safe place to land — with the security, continuity and monitoring Universal delivers.
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Can Microsoft Teams replace your phone system? See which PBX features Teams offers, how it compares to a traditional PBX and what it costs.
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Microsoft Scout is the first 'Autopilot': an always-on desktop AI that works autonomously across your files, browser and Microsoft 365. What it does, what you need, and how to prepare.
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Microsoft 365 Copilot Cowork is generally available: long-running, multi-step tasks that Copilot carries out for you autonomously, with your approval along the way.
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What is cloud security and how do you protect your cloud applications and company data? A practical guide covering the biggest risks and 6 concrete measures.
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A week with Claude Fable — the most powerful AI model yet — and what it meant when the US government switched it off overnight. On digital sovereignty and the European alternative.
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Microsoft announces the Surface Laptop Ultra: the most powerful Surface Laptop ever, with an NVIDIA Blackwell RTX GPU, up to 128GB of unified memory and 1 petaflop of AI compute to run large models locally.
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We've redesigned the Shifts feature in uWebChat Voice. You now create and manage schedules entirely within the uWebChat Voice Portal — no more detour through Microsoft Shifts, with finer-grained planning down to the hour.
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Microsoft 365 Copilot can now answer your incoming Teams calls, filter out spam, transfer urgent callers live and book follow-up appointments — with a summary after every call. Available through the Frontier program.
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Microsoft is enabling Flex Routing automatically for all EU tenants. This means Copilot requests can be processed outside the EU during peak load. Here's what it means for compliance and how to opt out.
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Which contact center fits Microsoft Teams? Compare native Call Queues, Microsoft-certified solutions and uWebChat Voice — with pros, cons, features and pricing.
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Copilot Cowork is now generally available — Microsoft 365 Copilot's execution layer that runs multi-step tasks across Outlook, Teams and Excel, billed via Copilot Credits.
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The completely redesigned uWebChat Voice portal is live — with native dashboards, AI transcription, visual IVR editor and Teams Presence integration.
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Nearly all major brands have announced price increases due to memory shortages and global unrest. Check current stock and order smart.
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Microsoft introduces Microsoft 365 E7 — a new suite combining E5, Copilot, Entra Suite and Agent 365. Available from May 1, 2026. What does this mean for your organization?
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A first look at the new uWebChat Voice Portal: native dashboards, AI transcription, Teams integration, visual IVR editor and more.
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Auto-transcribe every Teams phone call and let Copilot write the summary. Step-by-step: which license you need, how to enable transcription, and real examples of AI-generated action items.
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Microsoft Copilot is the AI assistant built into Microsoft 365. Learn what it does, how it works in Word, Excel, Teams and Outlook, what it costs, and how to get started.
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OpenAI had 4 major outages in 2025. If your app depends on one AI provider, you're one API failure from downtime. Learn why AI uptime belongs in your SLA policy and how a multi-model strategy keeps you running.
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Which Teams phone option is cheapest? Direct Routing, Operator Connect and Calling Plans compared from €8/user/month, with a 25-user cost example.
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While building an AI voice agent, we discovered that choosing an AI model isn't a technical decision — it's a security, compliance, and trust decision.
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Discover why static sites are inherently more secure than traditional CMS platforms like WordPress, and how you can better protect your website.
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BYOAI (Bring Your Own AI) is the new reality. But without proper policies, your organization opens the door to data leaks and compliance risks.
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EMS E3 adds risk-based Conditional Access, PIM, and document tracking that Business Premium lacks. Compare all 5 critical differences and the 2026 license changes.
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Microsoft 365 prices rise 1 July 2026 — E3 +8.3%, E5 +5.3%, Business Basic +16.7%. See the full before/after table and how to lock in current rates.
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Microsoft lowers EUR cloud prices by 7.4% from February 1, 2026 — the largest FX correction since 2023. See which licenses are affected, the exact new prices, and when to renew for maximum savings.
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Discover our carefully curated selection of business laptops. Every device meets our strict standards for performance, security, and manageability.
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Dell returns to its roots with the XPS line as a premium business device. A welcome comeback for professionals.
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Discover how cloud solutions transform your business. From Microsoft Azure to Microsoft 365 - everything you need to know about modern cloud services for SMBs.
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Discover our redesigned interactive pricelist with search functionality, add-on badges, and comprehensive product information for all Microsoft 365 licenses.
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Protect your Microsoft 365 identity layer with comprehensive Entra ID backup - users, groups, roles, and policies now included.
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Take advantage of Microsoft's limited-time promotion on Copilot Business. Get up to 35% off: almost 15% on Copilot Business, 25% on Business Premium + Copilot or 35% on Business Standard + Copilot.
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Universal Cloud launches a new service delivering modern, secure websites without CMS vulnerabilities - from concept to live in just 48 hours.
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The improved Order Module offers faster response through caching and new annual payment options for greater flexibility.
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Bringing powerful AI productivity tools to SMBs at a lower price point starting December 1.
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Nick joins software development, Aleksandar supports the support desk team.
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uWallboard crucial for quick decision-making, reducing wait times and improving customer experience.
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Enterprise suites with Teams returns; customers must review licenses to ensure compliance.
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Understanding how LinkedIn uses your data for AI training and how to protect your privacy.
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Copilot integrates Anthropic's Claude models across Researcher, Excel, Word and more. What this means for your organization — features, admin controls, and EU vs. US data processing.
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Red Pro plans renamed for intuitive market alignment with promotional offerings.
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Guidance on iOS 26 adoption or staying with iOS 18.17 for your organization.
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Our team explores cutting-edge AI agent technologies to enhance our solutions.
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How comprehensive security solutions can reduce your cybersecurity insurance premiums.
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Major step forward in self-service, transparency, and direct communication with our platform.
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Dutch government initiative helping small businesses improve digital security and cyber resilience.
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Optimize business communications with advanced acoustic technology from Poly.
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Curated hardware selection for modern workspace solutions with Dell displays.
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New capabilities enhance productivity and streamline workflows with AI-powered analysis.
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Major step unifying communication channels into a seamless solution for your team.
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Discover how AI is transforming research workflows with Microsoft 365 Copilot integration.
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How AI-powered analysis capabilities enhance data-driven decision making.
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Understanding the new EU cybersecurity directive and how it affects your organization.
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Demonstrates ability assisting customers manage and govern data effectively with Azure.
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Recognition underscores commitment to cutting-edge cloud solutions and digital transformation.
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Best practices for implementing secure password management with user-friendly solutions like Bitwarden.
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The key to successful use of AI lies in well-protected and compliant data management.
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How to consolidate all your business communications into a single Microsoft Teams platform.
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Comprehensive security solutions to help you comply with NIS2 requirements.
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