News

New Universal Customer Portal is now live

2025-09-01

New Universal Customer Portal is now live

We're excited to announce the launch of the new Universal Customer Portal, designed to give you more control over your services and better visibility into your account.

What's new

The portal brings powerful new capabilities:

  • Self-service management: Manage users and licenses directly
  • Real-time visibility: See service status and usage
  • Support integration: Submit and track support tickets
  • Document access: Find invoices and contracts easily

Key features

Dashboard Get a quick overview of your services, upcoming renewals, and recent activity.

License management Add, remove, or reassign licenses without waiting for support.

Support center Submit tickets, track progress, and access your complete support history.

Billing & documents Access invoices, contracts, and service agreements anytime.

Getting started

Your login credentials have been sent to your registered email. If you haven't received them, contact our support team.

We're continuously improving the portal based on your feedback, so let us know what features you'd like to see!

Want to learn more?

Contact Universal Cloud to discuss how we can help your organization.

Get in touch

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