Cookie policy
Learn how we use cookies to improve your experience
About this policy
This cookie policy explains how Universal.Cloud ("we", "us", or "our") uses cookies and similar technologies when you visit our website universal.cloud. This policy provides you with clear information about these technologies and how you can control them.
What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.
Types of cookies we use
Essential cookies
This storage is necessary for the website to work properly and does not require consent. It is not used to collect data for marketing.
- Your cookie preference (in your browser's local storage)
- The uWebChat chat widget: only once you start a chat, to keep the conversation going when you move to another page. This storage is removed when the conversation ends.
- The free website check: how often you used the check in this browser session
Statistics cookies
With your consent, we use Google Analytics to understand how visitors use our website. Without consent, Google Analytics is not loaded and no statistics cookies are set. If you withdraw your consent, we remove the Google Analytics cookies.
- Google Analytics to analyze website traffic
- Google receives your IP address and information about your browser and device
Marketing cookies
We do not use marketing or advertising cookies and we do not track you across other websites.
Overview of cookies and storage
| Name | Purpose | Category | Retention |
|---|---|---|---|
| universal_cookie_consent | Remembers your cookie preference | Essential | 30 days |
| userId | uWebChat: random chat name during a chat you started | Essential | Until the conversation ends |
| uWebChatToken, uWebChatDomain | uWebChat: keeps an ongoing conversation going across pages | Essential | 30 minutes |
| _ga | Google Analytics: distinguishes visitors | Statistics | 2 years |
| _ga_7F16B68SL0 | Google Analytics: keeps the session state | Statistics | 2 years |
Managing your cookie preferences
When you first visit our website, you will see a cookie banner where you can accept or refuse statistics cookies. You can change your choice at any time via "Cookie settings" in the footer of every page.
You can also control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling certain cookies may affect the functionality of this website.
Changes to this policy
We may update this cookie policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date.
Contact us
If you have any questions about our use of cookies or this policy, please contact us:
Email: so@universal.cloud
Universal.Cloud
Nieuwe Stationsstraat 10
6811 KS Arnhem
The Netherlands
Last updated: 13 October 2026