Microsoft 365 CSP Pricelist

KBA-01518-V9G2 Summary Download for Microsoft 365 CSP Pricelist for NCE (Commercial) pricing, non-profit pricing and academic pricing. Select the accurate pricelist (Corporate/Charity/Academic) to view the monthly list pricing in EUR. Discounts may apply for for partners, yearly payments and/or large volumes. Commercial licenses (New Commerce Experience) are available in yearly monthly commitments. Monthly licenses are […]

Service Level Agreement Microsoft Cloud Services by Universal IT

KBA-01631-D1T0 The Service Level Agreement for Microsoft Cloud Services provided by Universal IT through the Microsoft Cloud Solution Provider program is available for our customers in the Universal Customer Portal: Not a Universal Customer yet and eager to learn about our conditions and services? Please reach out to our sales team.  

How to access Windows 365 Business – Cloud PC

It’s Time to Virtualise Your Desk. Here’s Why.

KBA-01628-V5Z5 Windows 365 Business is your Windows desktop in the Microsoft Cloud. All you need is a web browser and there is your secured, scalable desktop and access to all your business applications. Easy, scalable, secure! What you need: a Windows 365 Business License in Microsoft 365, and of course a web browser. How to […]

Custom styling SharePoint Online

Custom styling SharePoint Online

KBA-01623-G7F2 Want to use your company branding in SharePoint Online? That can be easily done now, here’s how! Remember the complexity of designing with SharePoint Designer? There is a much easier way now! License Requirements: SharePoint Online, Teams Download your manual below – Custom styling SharePoint Online

E-mailaccounts opnieuw instellen

Hieronder treft u de link naar de handleiding om uw e-mailaccount opnieuw in te stellen op uw verschillende apparaten. Bijvoorbeeld omdat uw e-mail gemigreerd wordt naar een ander e-mailplatform of wanneer u problemen ervaart met uw huidige instellingen. Download hieronder jouw handleiding – E-mail accounts opnieuw instellen

Activate Teams users for Direct Routing

Activate Teams users for Direct Routing

KBA-01606-j6S5 This article provides the technical instruction on how to activate users for MS Teams calling using Direct Routing provided by Universal IT. License Requirements: users in Microsoft 365 require a Microsoft 365 Business plan or a Microsoft Enterprise (E1, E3, E5) plan in combination with a Teams Phone license. Download your manual below – Activate […]

No login option in CRM 2013 for Outlook plugin

KBA-01272-P3F9 Problem There is a problem with CRM if a policy forces a user to change passwords every XX days or when you change your Universal Hosted Cloud Services password. When this happens, the authenticated password for connecting to CRM 2013 via the Outlook plugin fails. You just get a screen that says CRM disconnected, […]

Invalid or corrupt entry in Outlook’s autocomplete list

KBA-01277-V1S8 Problem On occassion an invalid entry may get into Outlook’s automcomplete list (suggestion drop down list in the “To” bar of a new message). When trying to send an email to an entry like this you will receive a non delivery report that mentions something like “To: “” <IMCEAEX-_O=MS-Hosting_ou=Exchange+20Administrative+20Group+20+28FYDIBOHF23SPDLT+29_cn=Recipients_cn=>” in the details section. Please follow the instruction […]

How to export Mail on MAC Yosemite for importing on Exchange

KBA-01317-R1R8 Summary 1. Export mailboxes to create a copy of your mailbox Select one or more mailboxes, then choose Mailbox > Export Mailbox. Choose a folder or create a new folder, then click Choose. Mail exports the mailboxes as .mbox packages. If you previously exported a mailbox, Mail doesn’t overwrite the existing .mbox file; it creates a […]

DNS MX records – Spam filtering Universal Hosted Exchange

KBA-01331-S9T4 Summary If your domain is not hosted by Universal IT the following DNS-zoe records are required. Note: only change the records of the type “MX” and that make sure any old MX records are deleted. New records: Type: MX  Data: Priority: 10 Type: MX  Data: Priority: 50 Should you require assistance in changing the DNS records, the […]