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Universal Hackathon – AI agents

Today's hackathon at Universal.Cloud

Building a smarter security agent together

Today our hackathon is in full swing! A day dedicated to team buildingknowledge sharing, and most importantly, creating something impactful together. Thrilled to see our teams unite around a shared mission—enhancing our Security as a Service offering with a powerful AI agent.

Collaboration in Action

Hackathons at universal.cloud go beyond coding. They’re a space for cross-functional collaborationprocess innovation, and hands-on creation. Today, we’re developing an AI agent that will streamline and strengthen our security workflows. Whether it’s HR processes, onboarding new employees for our clients, or powering website communication—AI agents are already embedded in our services. But today, the spotlight is on security.

Starting Point: Information Governance

As with any AI initiative, we begin with information governance. Our first step: verifying that all documentation is stored in a uniform structure and location. This ensures our agent has a reliable foundation to build on.

What we’re tackling today

  • Optimizing document locations: Where does our knowledge live? How do we centralize and streamline access?
  • Analyzing processes: What are the critical steps in our security workflows?
  • Checking authorizations: Who has access to what—and why?
  • Unlocking data sources: From Entra ID  to Intune, we’re connecting systems and datasets.
  • Building and testing the AI agent: The end goal is a working agent that understands, monitors, and improves these processes.

Reinventing security as a service

In a world where AI increasingly supports our daily operations, data integrity and governance are more important than ever. By building this agent together, we’re ensuring our AI solutions are not only smart—but also secure, scalable, and trustworthy.

Thrilled to see our team unite around a shared mission - enhancing our Security as a Service offering with a powerful AI agent.

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