DID Number Porting Coverage
KBA-01326-D3R8 Summary Numbers in the following countries can be ported in: Additional Comments Universal IT will request the proof of ownership (proof of address and phone bill previous provider)
Domain validation regarding new certificate for CloudPBX SIP domain
KBA-01399-B4V4 Summary To secure all Skype for Business communications, certificates are used to encrypt internet traffic. We require you to validate the ownership of this domain within 7 business days by creating a CNAME DNS-zone record with the following details: MD5 = EF2F371DD3C05E566308A19A9376D8AD SHA-1 = e76d26713c4cbc655901ead9c10ed966c03d5203 Create a CNAME record with hashes used as follow: […]
New DID numbers coverage – for Skype / VoIP / Cloud PBX
KBA-01325-J0G8 Summary Additional Comments For geographical numbers, the location of the end user (place of residence/business) must be within the relevant geographic zone. If requested by Universal IT, Customer shall send the location of the end user (place of residence/business) within 24 hours of receiving the request, otherwise the number may be disconnected. Universal IT […]
Number Portability – lead time
KBA-01452-B7D0 Summary Additional Comments The lead time is in working days. To port in numbers to Universal IT a letter of authorisation is needed and a recent copy of an invoice from the losing carrier. The LOA can be requested by sending an e-mail to support@universal.nl
Skype for Business devices with Lync Phone Edition must be replaced
KBA-01479-W5Q1 Purpose & Scope Procedure Last year the Lync Phone Edition software – as used on Polycom CX devices – went out of support. The Lync Phone Edition software does not support the current protocol used in security certificates (SHA2). This means that the CX devices will no longer function in combination with Universal Hosted […]
Outbound Call Rates – Teams Phone, VoIP, uCallManager
KBA-01285-W3C1 Summary Universal IT – VOIP OUT excl. VAT Rateplan 2022 Destination per call per minute Netherlands/Belgium Fixed € 0,0350 € 0,0189 Netherlands/Belgium Mobile € 0,0350 € 0,0950 International Destination ppc ppm Afghanistan Proper 0.049 0.4156 Afghanistan Mobile 0.049 0.4156 Albania Proper 0.049 0.25 Albania Mobile 0.049 0.2945 Algeria Proper 0.049 0.368 Algeria Mobile 0.049 […]
