Integrations

Connect your systems to Microsoft Teams

uContactManager surfaces customer context from your CRM, service desk and ERP automatically in Microsoft Teams. Pick a platform to see how the integration works.

CRM

HubSpot

See HubSpot contacts, deals and tickets in Teams the moment the phone rings.

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Salesforce

Accounts, opportunities and cases from Salesforce, live during your Teams call.

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Dynamics 365

Microsoft Dynamics 365 customer cards automatically in Teams on every call.

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Service desk

Freshdesk

Recognize Freshdesk tickets and requesters during your Teams call.

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TOPdesk

Recognize TOPdesk requests and callers during your Teams call.

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ServiceNow

Recognize ServiceNow incidents and callers during your Teams call.

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Zendesk

Recognize Zendesk tickets and requesters during your Teams call.

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Jira

Recognize Jira Service Management requests during your Teams call.

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uWebChat live chat

Add live chat to your communication platform

Capture website visitors in real time with uWebChat — AI-powered live chat for Microsoft Teams, fully integrated with your contact center.

Discover uWebChat