Rich Presence and chat agents in new uWebChat Voice

The latest version of uWebChat Voice introduces Rich Presence and AI-powered chat agents, bringing your team's communication to the next level.

Rich Presence

Know your colleagues' availability at a glance:

Available: Ready to communicate
Busy: In a meeting or on a call
Do Not Disturb: Focused work time
Away: Temporarily unavailable
Calendar integration: Automatic status based on meetings

AI chat agents

Intelligent automation for customer interactions:

Handle common inquiries automatically
Route complex issues to the right team
Provide 24/7 initial response capability
Learn from interactions to improve over time

Unified Communications

uWebChat Voice now integrates:

Voice calls and voicemail
Chat and messaging
Video conferencing
Presence management
AI assistance

Benefits for your team

Reduce response times
Improve customer satisfaction
Enable remote work effectively
Scale support without adding headcount

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