Great news for Microsoft 365 users: ConnectWise Cloud Backup now includes comprehensive protection for Microsoft Entra ID. This addition addresses a critical gap in identity security, as Microsoft provides no built-in rollback for Entra ID changes or deletions.
Why Entra ID Backup matters
Identity-based attacks now account for over 99% of security incidents, often involving password compromise or privilege escalation within directories. Once Entra ID objects or policies are changed or deleted, there's no native way to recover them. This makes your organization vulnerable to:
- Accidental deletions of users, groups, or policies
- Malicious changes by compromised accounts
- Ransomware attacks targeting identity infrastructure
- Configuration drift that's difficult to reverse
What gets backed up
ConnectWise Cloud Backup now protects your entire identity layer:
- User accounts and credentials
- Groups and group memberships
- Directory configuration and policies
- Roles and access controls
- Identity settings and security configurations
Key features
The Entra ID backup includes the same enterprise-grade capabilities as the existing Microsoft 365 backup:
- Up to 6 automatic backups daily - minimize data loss with frequent snapshots
- Unlimited retention - no storage overages or time limits
- Point-in-time recovery - restore to any specific past state
- Granular and bulk restore - recover single items or entire directories
- Immutable Azure storage - protection against ransomware tampering
- Compliance certifications - HIPAA, GDPR, NIS2, and Essential 8
Want to learn more?
Get started with Universal Cloud
As a ConnectWise partner, Universal Cloud can help you implement comprehensive Microsoft 365 backup including the new Entra ID protection. Our managed backup service includes monitoring, management, and testing of your backups.



