Custom styling SharePoint Online
KBA-01623-G7F2 Want to use your company branding in SharePoint Online? That can be easily done now, here’s how! Remember the complexity of designing with SharePoint Designer? There is a much easier way now! License Requirements: SharePoint Online, Teams Download your manual below – Custom styling SharePoint Online
E-mailaccounts opnieuw instellen
Hieronder treft u de link naar de handleiding om uw e-mailaccount opnieuw in te stellen op uw verschillende apparaten. Bijvoorbeeld omdat uw e-mail gemigreerd wordt naar een ander e-mailplatform of wanneer u problemen ervaart met uw huidige instellingen. Download hieronder jouw handleiding – E-mail accounts opnieuw instellen
No login option in CRM 2013 for Outlook plugin
KBA-01272-P3F9 Problem There is a problem with CRM if a policy forces a user to change passwords every XX days or when you change your Universal Hosted Cloud Services password. When this happens, the authenticated password for connecting to CRM 2013 via the Outlook plugin fails. You just get a screen that says CRM disconnected, […]
Invalid or corrupt entry in Outlook’s autocomplete list
KBA-01277-V1S8 Problem On occassion an invalid entry may get into Outlook’s automcomplete list (suggestion drop down list in the “To” bar of a new message). When trying to send an email to an entry like this you will receive a non delivery report that mentions something like “To: “user@domain.com” <IMCEAEX-_O=MS-Hosting_ou=Exchange+20Administrative+20Group+20+28FYDIBOHF23SPDLT+29_cn=Recipients_cn=>” in the details section. Please follow the instruction […]
How to export Mail on MAC Yosemite for importing on Exchange
KBA-01317-R1R8 Summary 1. Export mailboxes to create a copy of your mailbox Select one or more mailboxes, then choose Mailbox > Export Mailbox. Choose a folder or create a new folder, then click Choose. Mail exports the mailboxes as .mbox packages. If you previously exported a mailbox, Mail doesn’t overwrite the existing .mbox file; it creates a […]
How can I order a uWebChat license key?
KBA-01507-Y8W3 Question After downloading a free version from AppSource, how can I order a license key? Answer Your can order a license key for any of the available subscriptions following the link below. Additional Comments https://azuremarketplace.microsoft.com/en-us/marketplace/apps/universalcloud.uwebchatappsource2019?tab=Overview
Port out number fee
KBA-01458-R2H9 Summary An administrative fee is charged per number ported out from the Universal services for the following countries: Belgium Cyprus France Germany Japan Spain United Kingdom United States The administrative fee is 8 EUR for individual numbers, 4 EUR per number for 10-ranges and 1 EUR per number for 100-ranges.
Germany Phone numbers end user requirement changes
KBA-01594-Q5B5 Summary Due to a change in German laws and regulations additional requirements apply to German phonenumbers. As from December 2 2020, all German Geographical and National numbers need to be associated with a valid business end user, together with ID and address proofs before March 2021. The following information is required: End user location: […]
Devices for Teams – uCallManager – the Universal Recommended Selection – headsets – deskphones – conferencing devices
KBA-01515-W7N3 Summary Universal IT partners with Microsoft and Poly (formerly Plantronics) for Microsoft compatible/optimized headsets. Please find the Universal Recommended Selection in the link below. Universal Recommended Headsets Universal recommended Phones & conferencing devices
Teams Direct Routing
KBA-01514-B2G0 Summary The Universal uCallManager services include direct routing services for Office 365 Phone System for Teams. Direct Routing enables you to use your own (partner) voice trunk in Microsoft 365, when using direct routing you do not need to port your numbers to Microsoft. Also, a Microsoft Calling Plan is not needed; only a […]