https://universal.cloud/en/blog/ Microsoft 365, Azure and AI insights for modern businesses en-us Sat, 04 Apr 2026 16:12:10 GMT https://universal.cloud/en/blog/article/microsoft-copilot-cowork/ https://universal.cloud/en/blog/article/microsoft-copilot-cowork/ Microsoft 365 Copilot moves beyond chat with Cowork — a new feature that executes multi-step tasks across Outlook, Teams, Excel and more on your behalf. AI Alex van der Stam Sat, 04 Apr 2026 00:00:00 GMT https://universal.cloud/en/blog/article/uwebchat-voice-portal-live/ https://universal.cloud/en/blog/article/uwebchat-voice-portal-live/ The completely redesigned uWebChat Voice portal is live — with native dashboards, AI transcription, visual IVR editor and Teams Presence integration. News Universal Cloud Tue, 31 Mar 2026 00:00:00 GMT https://universal.cloud/en/blog/article/laptop-prices-rising/ https://universal.cloud/en/blog/article/laptop-prices-rising/ Nearly all major brands have announced price increases due to memory shortages and global unrest. Check current stock and order smart. News Universal Cloud Mon, 16 Mar 2026 00:00:00 GMT https://universal.cloud/en/blog/microsoft-365-e7-frontier-suite/ https://universal.cloud/en/blog/microsoft-365-e7-frontier-suite/ Microsoft introduces Microsoft 365 E7 — a new suite combining E5, Copilot, Entra Suite and Agent 365. Available from May 1, 2026. What does this mean for your organization? News Universal Cloud Thu, 12 Mar 2026 00:00:00 GMT https://universal.cloud/en/blog/article/uwebchat-voice-portal-new-features/ https://universal.cloud/en/blog/article/uwebchat-voice-portal-new-features/ A first look at the new uWebChat Voice Portal: native dashboards, AI transcription, Teams integration, visual IVR editor and more. News Universal Cloud Fri, 06 Mar 2026 00:00:00 GMT https://universal.cloud/en/blog/article/teams-call-transcription-copilot/ https://universal.cloud/en/blog/article/teams-call-transcription-copilot/ How to auto-transcribe PSTN calls in Microsoft Teams — which license you need, how to enable it, and how Copilot turns every conversation into action items. Connect Cloud Alex van der Stam Tue, 03 Mar 2026 00:00:00 GMT https://universal.cloud/en/blog/article/what-is-microsoft-copilot/ https://universal.cloud/en/blog/article/what-is-microsoft-copilot/ Microsoft Copilot is the AI assistant built into Microsoft 365. Learn what it does, how it works in Word, Excel, Teams and Outlook, what it costs, and how to get started. AI Universal Cloud Fri, 27 Feb 2026 00:00:00 GMT https://universal.cloud/en/blog/ai-uptime-vergeten-risico/ https://universal.cloud/en/blog/ai-uptime-vergeten-risico/ OpenAI had 4 major outages in 2025. Why AI uptime belongs in your SLA policy — and the multi-model strategy that keeps your business running. AI Alex van der Stam Fri, 13 Feb 2026 00:00:00 GMT https://universal.cloud/en/blog/article/bellen-via-microsoft-teams/ https://universal.cloud/en/blog/article/bellen-via-microsoft-teams/ Teams calling from €9/user/month. Compare Direct Routing, Operator Connect and Calling Plans side-by-side — with a real cost example for 25 users and setup timeline. Blog Alex van der Stam Tue, 10 Feb 2026 00:00:00 GMT https://universal.cloud/en/blog/ai-modelkeuze-beveiligingsbeslissing/ https://universal.cloud/en/blog/ai-modelkeuze-beveiligingsbeslissing/ While building an AI voice agent, we discovered that choosing an AI model isn't a technical decision — it's a security, compliance, and trust decision. Security Alex van der Stam Thu, 05 Feb 2026 00:00:00 GMT https://universal.cloud/en/blog/article/cms-vs-static-sites-security/ https://universal.cloud/en/blog/article/cms-vs-static-sites-security/ Discover why static sites are inherently more secure than traditional CMS platforms like WordPress, and how you can better protect your website. Security Universal Cloud Mon, 26 Jan 2026 00:00:00 GMT https://universal.cloud/en/blog/byoai-shadow-ai-security-risk/ https://universal.cloud/en/blog/byoai-shadow-ai-security-risk/ BYOAI (Bring Your Own AI) is the new reality. But without proper policies, your organization opens the door to data leaks and compliance risks. AI Universal Cloud Thu, 22 Jan 2026 00:00:00 GMT https://universal.cloud/en/blog/article/e3-ems-vs-business-premium-security/ https://universal.cloud/en/blog/article/e3-ems-vs-business-premium-security/ EMS E3 adds risk-based Conditional Access, PIM, and document tracking that Business Premium lacks. Compare all 5 critical differences and the 2026 license changes. Security Universal Cloud Thu, 22 Jan 2026 00:00:00 GMT https://universal.cloud/en/blog/article/microsoft-365-prijsverhoging-juli-2026/ https://universal.cloud/en/blog/article/microsoft-365-prijsverhoging-juli-2026/ Microsoft 365 prices rise July 1, 2026: E3 +8.3%, E5 +5.3%, Business Basic +16.7%. Complete price table, included security upgrades, and how to lock in current rates before the deadline. News Universal Cloud Fri, 16 Jan 2026 00:00:00 GMT https://universal.cloud/en/blog/article/microsoft-prijsdaling-februari-2026/ https://universal.cloud/en/blog/article/microsoft-prijsdaling-februari-2026/ Microsoft lowers EUR cloud prices by 7.4% from February 1, 2026 — the largest FX correction since 2023. See which licenses are affected, the exact new prices, and when to renew for maximum savings. News Universal Cloud Tue, 13 Jan 2026 00:00:00 GMT https://universal.cloud/en/blog/article/universal-preferred-laptops/ https://universal.cloud/en/blog/article/universal-preferred-laptops/ Discover our carefully curated selection of business laptops. Every device meets our strict standards for performance, security, and manageability. News Universal Cloud Mon, 12 Jan 2026 00:00:00 GMT https://universal.cloud/en/blog/article/dell-xps-is-back-universal-preferred/ https://universal.cloud/en/blog/article/dell-xps-is-back-universal-preferred/ Dell returns to its roots with the XPS line as a premium business device. A welcome comeback for professionals. News Universal Cloud Tue, 06 Jan 2026 00:00:00 GMT https://universal.cloud/en/blog/cloud-oplossingen-mkb-gids/ https://universal.cloud/en/blog/cloud-oplossingen-mkb-gids/ Discover how cloud solutions transform your business. From Microsoft Azure to Microsoft 365 - everything you need to know about modern cloud services for SMBs. News Alex van der Stam Mon, 05 Jan 2026 00:00:00 GMT https://universal.cloud/en/blog/article/microsoft-365-prijslijst-module/ https://universal.cloud/en/blog/article/microsoft-365-prijslijst-module/ Discover our redesigned interactive pricelist with search functionality, add-on badges, and comprehensive product information for all Microsoft 365 licenses. Microsoft 365 Universal Cloud Mon, 05 Jan 2026 00:00:00 GMT https://universal.cloud/en/blog/article/connectwise-cloud-backup-entra-id/ https://universal.cloud/en/blog/article/connectwise-cloud-backup-entra-id/ Protect your Microsoft 365 identity layer with comprehensive Entra ID backup - users, groups, roles, and policies now included. Security Universal Cloud Tue, 30 Dec 2025 00:00:00 GMT https://universal.cloud/en/blog/copilot-business-promo/ https://universal.cloud/en/blog/copilot-business-promo/ Take advantage of Microsoft's limited-time promotion on Copilot Business. Get up to 35% off: almost 15% on Copilot Business, 25% on Business Premium + Copilot or 35% on Business Standard + Copilot. News Universal Cloud Wed, 17 Dec 2025 00:00:00 GMT https://universal.cloud/en/blog/article/rapid-web-development/ https://universal.cloud/en/blog/article/rapid-web-development/ Universal Cloud launches a new service delivering modern, secure websites without CMS vulnerabilities - from concept to live in just 48 hours. News Universal Cloud Fri, 12 Dec 2025 00:00:00 GMT https://universal.cloud/en/blog/article/order-module-customer-portal/ https://universal.cloud/en/blog/article/order-module-customer-portal/ The improved Order Module offers faster response through caching and new annual payment options for greater flexibility. News Universal Cloud Thu, 11 Dec 2025 00:00:00 GMT https://universal.cloud/en/blog/article/microsoft-365-copilot-business-launches-december-1/ https://universal.cloud/en/blog/article/microsoft-365-copilot-business-launches-december-1/ Bringing powerful AI productivity tools to SMBs at a lower price point starting December 1. News Universal Cloud Mon, 24 Nov 2025 00:00:00 GMT https://universal.cloud/en/blog/article/universal-welcomes-interns-aleksandar-and-nick/ https://universal.cloud/en/blog/article/universal-welcomes-interns-aleksandar-and-nick/ Nick joins software development, Aleksandar supports the support desk team. News Universal Cloud Wed, 12 Nov 2025 00:00:00 GMT https://universal.cloud/en/blog/article/uwebchat-voice-improved-uwallboard/ https://universal.cloud/en/blog/article/uwebchat-voice-improved-uwallboard/ uWallboard crucial for quick decision-making, reducing wait times and improving customer experience. News Universal Cloud Thu, 23 Oct 2025 00:00:00 GMT https://universal.cloud/en/blog/article/changes-to-microsoft-enterprise-suites-and-teams/ https://universal.cloud/en/blog/article/changes-to-microsoft-enterprise-suites-and-teams/ Enterprise suites with Teams returns; customers must review licenses to ensure compliance. News Universal Cloud Wed, 08 Oct 2025 00:00:00 GMT https://universal.cloud/en/blog/linkedin-is-using-your-personal-data-to-train-ai-opt-out/ https://universal.cloud/en/blog/linkedin-is-using-your-personal-data-to-train-ai-opt-out/ Understanding how LinkedIn uses your data for AI training and how to protect your privacy. AI Universal Cloud Mon, 29 Sep 2025 00:00:00 GMT https://universal.cloud/en/blog/article/microsoft-365-copilot-gets-smarter-with-anthropic/ https://universal.cloud/en/blog/article/microsoft-365-copilot-gets-smarter-with-anthropic/ Copilot integrates Anthropic's Claude models across Researcher, Excel, Word and more. What this means for your organization — features, admin controls, and EU vs. US data processing. News Alex van der Stam Thu, 25 Sep 2025 00:00:00 GMT https://universal.cloud/en/blog/article/vodafone-update-new-names-and-promotions/ https://universal.cloud/en/blog/article/vodafone-update-new-names-and-promotions/ Red Pro plans renamed for intuitive market alignment with promotional offerings. News Universal Cloud Fri, 19 Sep 2025 00:00:00 GMT https://universal.cloud/en/blog/article/apple-ios-26-is-here/ https://universal.cloud/en/blog/article/apple-ios-26-is-here/ Guidance on iOS 26 adoption or staying with iOS 18.17 for your organization. News Universal Cloud Tue, 16 Sep 2025 00:00:00 GMT https://universal.cloud/en/blog/universal-hackathon-ai-agents/ https://universal.cloud/en/blog/universal-hackathon-ai-agents/ Our team explores cutting-edge AI agent technologies to enhance our solutions. AI Universal Cloud Fri, 12 Sep 2025 00:00:00 GMT https://universal.cloud/en/blog/save-on-your-cybersecurity-insurance-with-universal-secaas/ https://universal.cloud/en/blog/save-on-your-cybersecurity-insurance-with-universal-secaas/ How comprehensive security solutions can reduce your cybersecurity insurance premiums. Security Universal Cloud Tue, 09 Sep 2025 00:00:00 GMT https://universal.cloud/en/blog/article/new-universal-customer-portal-is-now-live/ https://universal.cloud/en/blog/article/new-universal-customer-portal-is-now-live/ Major step forward in self-service, transparency, and direct communication with our platform. News Universal Cloud Mon, 01 Sep 2025 00:00:00 GMT https://universal.cloud/en/blog/article/my-cyber-resilient-business-subsidy/ https://universal.cloud/en/blog/article/my-cyber-resilient-business-subsidy/ Dutch government initiative helping small businesses improve digital security and cyber resilience. News Universal Cloud Wed, 23 Jul 2025 00:00:00 GMT https://universal.cloud/en/blog/article/discount-on-poly-teams-deskphones/ https://universal.cloud/en/blog/article/discount-on-poly-teams-deskphones/ Optimize business communications with advanced acoustic technology from Poly. News Universal Cloud Wed, 16 Jul 2025 00:00:00 GMT https://universal.cloud/en/blog/article/universal-cloud-preferred-devices-now-with-discounted-dell-monitors/ https://universal.cloud/en/blog/article/universal-cloud-preferred-devices-now-with-discounted-dell-monitors/ Curated hardware selection for modern workspace solutions with Dell displays. News Universal Cloud Thu, 10 Jul 2025 00:00:00 GMT https://universal.cloud/en/blog/article/analyst-researcher-in-copilot/ https://universal.cloud/en/blog/article/analyst-researcher-in-copilot/ New capabilities enhance productivity and streamline workflows with AI-powered analysis. News Universal Cloud Thu, 03 Jul 2025 00:00:00 GMT https://universal.cloud/en/blog/article/rich-presenceand-chat-agents-in-new-uwebchat-voice/ https://universal.cloud/en/blog/article/rich-presenceand-chat-agents-in-new-uwebchat-voice/ Major step unifying communication channels into a seamless solution for your team. News Universal Cloud Wed, 25 Jun 2025 00:00:00 GMT https://universal.cloud/en/blog/universal-use-case-researcher-in-microsoft-365-copilot/ https://universal.cloud/en/blog/universal-use-case-researcher-in-microsoft-365-copilot/ Discover how AI is transforming research workflows with Microsoft 365 Copilot integration. AI Universal Cloud Fri, 20 Jun 2025 00:00:00 GMT https://universal.cloud/en/blog/usecase-analyst-by-universalcloud/ https://universal.cloud/en/blog/usecase-analyst-by-universalcloud/ How AI-powered analysis capabilities enhance data-driven decision making. AI Universal Cloud Tue, 10 Jun 2025 00:00:00 GMT https://universal.cloud/en/blog/count-down-to-nis2/ https://universal.cloud/en/blog/count-down-to-nis2/ Understanding the new EU cybersecurity directive and how it affects your organization. Security Universal Cloud Wed, 28 May 2025 00:00:00 GMT https://universal.cloud/en/blog/article/universal-cloud-achieves-microsoft-azure-data-ai-partner-status/ https://universal.cloud/en/blog/article/universal-cloud-achieves-microsoft-azure-data-ai-partner-status/ Demonstrates ability assisting customers manage and govern data effectively with Azure. News Universal Cloud Wed, 09 Apr 2025 00:00:00 GMT https://universal.cloud/en/blog/article/universal-cloud-achieves-azure-digital-app-innovation-partner-status/ https://universal.cloud/en/blog/article/universal-cloud-achieves-azure-digital-app-innovation-partner-status/ Recognition underscores commitment to cutting-edge cloud solutions and digital transformation. News Universal Cloud Mon, 10 Mar 2025 00:00:00 GMT https://universal.cloud/en/blog/secure-and-user-friendly-password-management-can-go-hand-in-hand/ https://universal.cloud/en/blog/secure-and-user-friendly-password-management-can-go-hand-in-hand/ Best practices for implementing secure password management with user-friendly solutions like Bitwarden. Security Universal Cloud Wed, 22 Jan 2025 00:00:00 GMT https://universal.cloud/en/blog/the-key-to-successful-use-of-ai-lies-in-well-protected-and-compliant-data/ https://universal.cloud/en/blog/the-key-to-successful-use-of-ai-lies-in-well-protected-and-compliant-data/ The key to successful use of AI lies in well-protected and compliant data management. AI Universal Cloud Wed, 15 Jan 2025 00:00:00 GMT https://universal.cloud/en/blog/unify-business-communication-in-microsoft-teams/ https://universal.cloud/en/blog/unify-business-communication-in-microsoft-teams/ How to consolidate all your business communications into a single Microsoft Teams platform. Microsoft 365 Universal Cloud Tue, 03 Dec 2024 00:00:00 GMT https://universal.cloud/en/blog/get-ready-for-nis2-with-universal-secure-cloud/ https://universal.cloud/en/blog/get-ready-for-nis2-with-universal-secure-cloud/ Comprehensive security solutions to help you comply with NIS2 requirements. Security Universal Cloud Thu, 10 Oct 2024 00:00:00 GMT