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uWebChat   

Boost your sales and reach a higher customer satisfaction  

Free download 


uWebChat - intensify the relationship with visitors to your website

 

Research shows that visitors are more likely to enter into a transaction when there is interaction with you as a provider of a product or service. Adding uWebChat BOT to your website ensures more sales and higher customer satisfaction.

Microsoft Teams & Presence 

uWebChat BOT is based on MS Teams, so users have a choice of various clients; iOS, Android, Web, Mac and Windows 10. uWebChat integrates with Teams & Skype for Business Presence.

Group chat & opening hours

uWebChat can be used for personal chat and for group chat, where you can set the opening hours of your group and where agents will be hunted based on available of the agent, opening hours and priority of the agent. 

Free version available 

uWebChat is availble in different versions, starting with a free license.There is a suitable license available for any organization or budget Start exploring with the free Teams app in the Teams App Catalogue. 

Personal chat or group chat

With uWebChat visitors on your website can contact a specific person, team or department within your organization by clicking the chat button on your website. The group chat feature will search for an available agent by hunting agents based on presence, service times and agent priority. 


uWebChat Service times

uWebChat Professional and Enterprise licenses enable you to defnine service times per agent group. You can define and manage your group settings like agents in group,  service times and agent priority.

Publish on your website in just 3 steps

  • Download (free) MS Teams app

  • install uWebChat from Teams App catalogue or AppSource

  • place the link on your website

 

Move towards AI

uWebChat can also be linked to artificial intelligence systems that enable, for instance, speech recognition or connects automated bots. An example is the available module where frequently asked questions (FAQ) documents can be used to generate automatic answers in uWebChat. The live agent will only enter the conversation when the FAQ bot does not have the appropiate answer.  


Platform neutral

uWebChat is based on MS Teams, users have a rich choise of clients; iOS, Android, Web, Mac en Windows10. 

Flexibility & integration

uWebChat expands direct communication with chatbot technlogy. Integration with your company database or applications can enrich the uWebChat experience. Contact us for more information. 


uWebChat Free

000

uWebChat Basic

300

uWebChat Professional

1500

uWebChat Enterprise

2500

Group chat (1 group)
Maximum of 2 agents
Personal chat
Presence information MS Teams
Team hunt
Group Chat - 2 groups included
Unlimited agents
Archive chat history in OneDrive
Groupchat - 10 groups
Opening Hours
Minimum amount of licenses: 5
Support by e-mail
Support online
Minimum licenses: 10
Support by phone
Customization possible

/ month

Support