uWebChat   

Secure communication

uWebChat communication is secured by means of (TLS) 1.2 protocols, privacy is guaranteed. Employees can make themselves available both personally and through a group for receiving chat messages.

Ease of use

The interactive BOT technology enables your employees to communicate with the chatbot by means of so-called rich text cards.

Fast implementation in just 3 steps 

• download (free) MS Teams app
• request uWebChat @Universal.cloud or install uWebChat from AppSource (Q4-2019)
  
• place URL on your website

Reports 

Analysis tools make it possible to gain insight into uWebChat communication, such as amount of messages, active users and channels.

Platform neutral

uWebChat is based on MS Teams, users can choose from various clients; iOS, Android, Web, Mac and Windows10.

First step towards AI

In addition to linking speech and video, uWebChat can be linked to artificial intelligence systems that enable, for example, speech recognition or the recognition of dialogues. Like frequently asked questions they can serve  as input for later human interaction.

Flexibility in integration

uWebChat makes it possible to expand direct communication between people with chatbot technology. As a result, for example, frequently asked questions such as a Q&A database can be linked or certain tasks that now require a lot of administrative tasks can be automated. Ask about the possibilities to expand uWebChat with the specific skills within your organization.